Home Care Aides

Home Care Aides are individuals who come into one’s home (whether it be a nursing home, assisted living, or private residence) to help them with activities of daily living for a few hours a day all the way up to 24/7 care. These individuals may assist with chores, diet monitoring, planning and preparing for meals, light housekeeping, running of errands, laundry, making beds, assistance with shopping, transportation to appointments, assistance with bathing, dressing, grooming, and toileting, call 911 in the event of an emergency, reminders to take medicine and companionship. A home care aide is not required to have any medical knowledge or training and therefore is unable to provide any medical services.

Reporting Suspected Abuse or Wrongdoing by a Home Care Aide

The Home Care Services Bureau (“HCSB” an extension of the Community Care Licensing Division) is responsible for licensing Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance. HCSB is also responsible for the Home Care Aide application process and maintenance of the Home Care Aide Registry. California law established the Home Care Services Consumer Protection Act which, as of January 2016, requires Home Care Organizations to be licensed and creates a public online registry for Home Care Aides who have been background checked. This law is intended to promote consumer protection for elderly and disabled individuals who hire private aides to come into their homes and provide assistance with activities of daily living.

Home Care Services Bureau
744 P St. – MS T8-3-90
Sacramento, CA. 95814



Elder Abuse and Neglect in Residential Care and Skilled Nursing Facilities

Our law firm receives numerous calls a year from families and loved ones of seniors residing in Residential Care Facilities and Skilled Nursing Facilities. Many times the abuse and neglect which they are inquiring about is obvious to the individuals, other times it is not. The following are definitions of neglect, abuse and abandonment as stated in California Welfare and Institutions Code § 15610.10, et seq.:


(a) “Neglect” means either of the following:
(1) The negligent failure of any person having the care or custody of an elder or a dependent adult to exercise that degree of care that a reasonable person in a like position would exercise.
(2) The negligent failure of an elder or dependent adult to exercise that degree of self care that a reasonable person in a like position would exercise.
(b) Neglect includes, but is not limited to, all of the following:
(1) Failure to assist in personal hygiene, or in the provision of food, clothing, or shelter.
(2) Failure to provide medical care for physical and mental health needs. No person shall be deemed neglected or abused for the sole reason that he or she voluntarily relies on treatment by spiritual means through prayer alone in lieu of medical treatment.
(3) Failure to protect from health and safety hazards.
(4) Failure to prevent malnutrition or dehydration.
(5) Failure of an elder or dependent adult to satisfy the needs specified in paragraphs (1) to (4), inclusive, for himself or herself as a result of poor cognitive functioning, mental limitation, substance abuse, or chronic poor health.”

§ 15610.07.

“Abuse of an elder or a dependent adult” means either of the following:
(a) Physical abuse, neglect, financial abuse, abandonment, isolation, abduction, or other treatment with resulting physical harm or pain or mental suffering.
(b) The deprivation by a care custodian of goods or services that are necessary to avoid physical harm or mental suffering.”

§ 15610.05.

“Abandonment” means the desertion or willful forsaking of an elder or a dependent adult by anyone having care or custody of that person under circumstances in which a reasonable person would continue to provide care and custody.”

Often times, the intuition and gut feeling of a family member or loved one is on point. If you or someone you love suspects the neglect, abuse or abandonment of an elderly person, please call our law firm at 510-400-6146.