Testimonials:

Positive: Professionalism, Quality, Responsiveness, Value
I was refered to Susan by a long time lawyer friend. It was an excellent referral!

At the first meeting with Susan, I could see that her heart and soul was into her clients, the elderly. There are not many lawyers in this field, elder neglect, that are willing to put so much time and energy into making sure that the family’s client’s needs have been met. You can tell by talking to her how intellentent she is and how much she knows about her field. She is devoted to getting the best outcome for her clients and making sure no one else is treated poorly.

She spent many hours talking with me and my siblings to get the information she needed to proceed. AND, spent many more hours talking with us to make sure we understood every step of the way (the process).

Susan returned calls quickly and often called us before we called her, with updates. It takes a special person to be able to handle sensitive situations. Susan went above and beyond what I expected from a lawyer.

I cannot stress how much Susan cares about her clients.” – Peter Marinakis

“Positive: Professionalism, Quality, Responsiveness
Susan was wonderful to work with. She was so heartfelt in all of our exchanges and took all the time that we needed to understand the laws and necessary steps to seek justice. She took the time to really get to know both of my parents and our family. Her practice is there to help fill the gaps in a system that is desperately broken when it comes to eldercare. Her speciality is elder rights and to help protect some of our most vulnerable family members from abuse and neglect. We tried all the regular channels for help and assistance but everything seemed to support and help the businesses and not the family. The ombudsmen we worked with actually helped the facility cover up their violations and gave them warnings before the state inspection. There are so many protections for companies and so little for families. It is egregious what is allowed to continue in these places that our loved ones have to go. Thankfully Susan is committed to holding care providers responsible for their negligence and is a wonderful advocate for system reform. If I could, I would quit my job and help her with this battle. It just isn’t fair that when you need help the most, for your parents, or loved ones, you can be put in these situations. Know your rights. If you are uncertain, call an attorney. If you think something sounds wrong, call an attorney. Doesn’t mean you need to take any action, but they can inform you of what is legal and what isn’t. I wish I had known susan before we ever stepped foot in a care facility. I wish I had known ahead of time what legal rights we had on behalf of our parents. No money in the world is worth going through abuse and neglect without any authority to make changes. You don’t have to do that either. Even a simple hour consultation could help you know to avoid signing certain things which might waive rights you have.
– K M

“Positive: Professionalism, Quality, Responsiveness, Value
Susan is everything you want in an attorney. She knows the law, she’s strategic, compassionate, trustworthy and will not back down until just the right time. Susan brought light to a dark situation, delivering a sense of justice for our family. You want Susan on your side, I was always grateful to have her by my side.
– Lisa M

“SKG was undeniably dedicated to my family’s case.
This was the first time we had any type of experience with the system. Hospital bills, insurance, loss of work, if felt like the list went on and on. Before we brought Susan on we had our original lawyer, who was a mistake a friend referred us to. He made us do all the work. From traveling to this place and that place to pick up records when, in my opinion, we should’ve been at the bedside of my father who was in a coma and been support for each other as much as possible. Not running the errands for the lawyer.

Once we were recommended to Susan she quickly met with us and fully took over. Firing the first lawyer was no walk in the park but Susan made it seem effortless. This made the beginning of our relationship a confident, trusted start. In a compassionate and most importantly, transparent way. She was available by phone or was quick to call back. I felt that she was honest and forthright. During hard, scary and unfamiliar times it’s what’s needed. Tell me what’s going on without the sugarcoat. It was obvious she was confident, worked hard and it paid off for our family. – Annie Stickel

“Positive: Professionalism, Quality, Responsiveness, Value
I was referred to Ms Kang Gordon by a very good friend who also is an attorney. This unfortunately wasn’t my first experience dealing with a personal injury lawyer however I can honestly say it’s been my very best. From the very first meeting with Susan I was immediately confident I was in great hands. She explained everything so truthful and honestly. Both my husband and I were put at ease. My husband who is going thru a W/C case said he wished Susan could handle his case. Susan is my “Erin Brockovich”. The defendant in my case was a very high profile organization which seemed to make her more determined to win on my behalf. Susan and her staff were the consummate professionals throughout my lengthy case. I was never left to figure out what was going on or what was the status of things. I found her research so complete. I witnessed the defendant caught off guard.many times. She reminds of that saying “ It’s not the size of the dog in the fight, it the size of the fight in the dog. So if you’re in need of a real genuine attorney who is looking out for your best outcome and theirs you want to hire Susan. Ms Kang Gordon and staff treated me so well at times I felt I was her only client. After seeing some of her other reviews I found out that’s how she treats all her clients. A very rare trait today. So if you want a true fighter for your situation I highly recommend Susan Kang Gordon to represent you in that matter.
– Eartha Thomas-Walker

“Positive: Professionalism, Quality, Responsiveness, Value
Susan was great to work with. She is professional and handles cases with great care. Highly recommend her practice.
– Joe Severin

“The following comments cannot fully express my gratitude. Sadly in today’s America, no one wants to take responsibility. After being injured, like many people, I felt disbelief, confusion, and I didn’t know where to turn. While the battle and the outcome might not be perfect, simply said, I felt that being referred to and meeting Susan Kang-Gordon was a godsend. I became at ease because of her professionalism. My lawyer nailed down all the facts with minimal frustration and an action plan to move forward. In summary, I found Ms. Kang-Gordon to be capable, understanding, compassionate, and noble — an uncommon mix of people skills, legal skills, and experience. I could not have done this without her. Three thumbs up! – Robert Bailey

“After being falsely accused of a crime I did not commit and experiencing the trauma that it came with, the last thing I wanted was to seek an attorney to sue because I had no idea what I was doing and the whole incident has already been so draining but I was encouraged to stand up for myself and fight. I reached out to several attorneys in my area and attorneys that were even recommended to me in hopes I would find the right one to represent me with the confidence I needed to get through this and I got everything but! I became so very discouraged, that is, until a friend recommended me to Susan!! I cant tell you what kind of immediate relief I had when I spoke to her! I felt like a million bricks were lifted off my shoulders after many days of trying to find an attorney, as soon as I was just about to give up, Susan came into my life and I had finally smiled.She radiated so much confidence, empathy, understanding and knowledge in her craft! A Woman who knows what shes doing and is willing to do what it takes to make sure you come out winning!!! I was able to continue working and being a mom of 4 without having to deal with the stress of this case because Susan was behind the scenes fighting for me! She kept in communication the entire time! If it wasnt for her, I would have walked away with zero but because she was in my corner, I came out with a very successful case and quickly!! Words can not express the gratitude I have for Susan! I am forever thankful and I will forever recommend her to anyone who may need an attorney!! – Yolanda Montoya

“We are so fortunate to have discovered Susan Kang. Small businesses often get taken advantage of but not with Susan on your side. She has helped us protect our business and recover what we rightfully earned.
She knows the law, takes the time to listen and instills confidence. Every time I have an issue, I confidently put it in her hands and know that it is going to be handled professionally and expeditiously.
I only wish I knew her when I started my business many years ago!
– JC Concrete Polishing

“You never think you’ll need a lawyer, until you need a lawyer. If the day ever comes when you need an attorney, Susan should be your go to. And I’ll tell you why.

Susan has helped me move past a serious medical case on behalf of my uncle, she took her time to walk me through the process and explain all the intricacies as simply as she can.

I have truly never met another attorney that had such empathy. If you’re looking to pursue a case on your behalf or on behalf of another, call Susan, you won’t be disappointed. – Tim Thai

“Before working with Susan, I hired another attorney, but he was not responsive or efficient. I needed to find another attorney and found Susan. As soon as we met, I felt at ease. She was kind, knowledgeable and very responsive. She resolved my legal issue within a matter of months. I’d highly recommend her! Thanks, Susan – Yomar Moreno

“Susan and her whole team were so great to work with. The whole experience was new to me, and she couldn’t have made me feel more at ease and comfortable with the whole thing. I can’t begin to thank her enough for her kindness, understanding and of course her hard work. I’d DEFINITELY recommend her for your legal needs. You wont be disappointed. – Alaina M

“I’m a small business owner, Landscape Design, and recently consulted with Susan on my contract language. She was precise, helpful and provided the language and revisions needed to button up my client-facing contract. She advised on ways I can clarify my service offerings and it resulted in a professional, clear and thorough contract that I use for all of my business opportunities. I highly recommend working with Susan on all contract needs, her experience and wisdom was extremely helpful! – Heather Reid-Johnson

“We were referred to Susan’s firm through another attorney, who could no longer represent us. Although, at first, we were put off by the situation; the initial meeting went well. From day one, Susan was caring, kind, and honest; she made us feel important and listened to.

Through the entire process, we felt that she had our best interest at heart. She is thorough, communicates well, respects our opinions, and always made sure we understood every step of the process. She took our extremely challenging case, and with her hard work, great research and detective efforts, dedication and determination, she got the positive outcome we discussed and had hoped for.

If a similar situation were to plague our family again (God forbid), she would be our go-to attorney. We would recommend Susan to anyone. Susan Kang-Gordon turned out to be a Godsend; she was definitely our unexpected angel. – Lana Chol

“I feel so lucky to have met Susan Kang-Gordon. I was rear-ended and ended up in the hospital, and my car needed repairs. Susan helped me fight for appropriate recompense for my injuries and really pushed back against the insurance company when they tried to minimize their financial obligation for my claim. Susan is a fighter and someone you feel good to have in your corner. – Suzanne Tong

“The first time I hired Susan Kang Gordon was because my whole family was involve in a terrible car accident in 2016. I made the decision to hire an accident lawyer to have enough time and peace of mind to focus in recovery. Even dough, this is my first time in this type of situation and English is my second language, she explained very well step by step all the process. Susan exceeded my expectations, she took care all legal documentation and give advises as they coming. She is the type of professional who you can connect easily because of her empathy and her professionalism. – Patricia Rodriquez

“If you need an attorney to assist you after injury from a car accident, I would highly recommend without any reservation attorney Susan Kang-Gordon. She is professional and passionate about assisting injured citizens and has high standards of integrity. I was a victim of a side impact car accident a few years ago and initially did not feel I suffered any severe injury and believed I would be better with rest. However, in the next few weeks to months there was a lot of inflammation to my cervical neck, shoulders and spine and I felt a lot of discomfort and pain. I didn’t know what to do. Fortunately, I met Susan. She addressed all the insurance claim matters, answered all my questions and ultimately achieved a compensation amount beyond my expectations. I’m so thankful I had Susan Kang-Gordon as my attorney! – Tracy Lee

“Fair, helpful and great communication. Susan walked me through the whole process and made sure I was taken care of. I Would highly recommend to friends and family. – Andy Ting

“Susan and her team have been an enormous help to our family. They helped us with a difficult case against a home building company that was aggressively trying to beat the lawsuit against them. Susan was able to beat them at their own game. This is also the second time she has helped us with a case that was successful. – Kay Kay

“Excellent lawyer she helped me a lot solving my issues at my business. Very nice person easy communication with her. – Simon Jaber

“Susan represented me in a personal injury action. At first I was hesitant because of my unfamilarity with the legal system. I’ve never had to sue anyone before. She pursued our suit on our behalf bc we were placed in difficult perdicament and had no other choice but to fight for ourselves. She was capable, honest and compassionate. Once we spoke with her, my mind was put at ease. She did what she said she was going to do. No gimmicks. In the end she delievered a win for me. I highly recommend Susan. – Eunmi Kim

“I was involved in an accident a while back and was left helpless. I felt like the person who was at fault insurance company was trying to delay my compensation and I also felt like they were running me in circles.
So I called Susan for help, I don’t know how she did it but she had them send an agent to my job within a couple of days to compensate me for the damages that was done to me.

I recommend Susan Kang Gordon everytime I hear my friends or anyone being involved in any accident.” – Sang Xu 

I hired Susan for professional services and I found her to be incredibly effective, extremely knowledgeable and considerably helpful. She was a strong advocate who negotiated the best possible outcome for my legal needs. Without hesitation, I would highly recommend Susan to anyone needing an attorney.” – Danielle Bennett, Danville, CA 

果你让我介绍一位车祸律师,我会豪不犹豫地想到Susan,一位热心正直专业的年轻律师。我在几年前发生车祸时,并没有任何严重的损伤,所以我以为好好休养一下就好了,可是事后几个月,头颈、肩膀和腰部却越来越痛,正在烦恼怎么办时,认识了Susan。她不仅帮我处理了很多烦琐的保险理赔问题,还很热心耐心地解答了我的许多疑问,并且为我从保险公司那里争取到了在我看来是不可能做到的最大的理赔金额。我非常非常感恩认识了Susan

If you need an attorney to assist you after injury from a car accident, I would highly recommend without any reservation attorney Susan Kang-Gordon.  She is professional and passionate about assisting injured citizens and has high standards of integrity.  I was a victim of a side impact car accident a few years ago and initially did not feel I suffered any severe injury and believed I would be better with rest.  However, in the next few weeks to months there was a lot of inflammation to my cervical neck, shoulders and spine and I felt a lot of discomfort and pain.  I didn’t know what to do.  Fortunately, I met Susan.  She addressed all the insurance claim matters, answered all my questions and ultimately achieved a compensation amount beyond my expectations.  I’m so thankful I had Susan Kang-Gordon as my attorney!

– Tracy Lee, Orinda, CA